1 Deposits and payments
1.1 A deposit of £300 is required on confirmation of registration and the balance of payment must be received at least 28 days before the course begins. All payments must be in pounds sterling.
1.2 Payment can be made either by credit/debit card or by bank transfer.
1.3 If payment is made by bank transfer, the transfer must be identified by student name and Thames Valley Summer Schools’ invoice number. All bank transfer charges, including UK bank handling fee (£10), to be paid by sender. Bank details are on the invoice.
Students booking less than 28 days before their arrival must send full payment on confirmation of registration.
2 Cancellations, unless replaced by an equivalent booking, will be charged as follows:
| 28 days or more before arrival |
Loss of deposit |
| Less than 28 days before arrival |
Loss of full fees |
3 Health
3.1 It is the responsibility of the student’s parents to inform Thames Valley Summer Schools of any particular health or special needs requirements at time of registration.
3.2 If urgent medical treatment is required, Thames Valley Summer Schools shall use all reasonable endeavours to seek the parents’ consent. However, when this is not possible in the circumstances, the parents authorise Thames Valley Summer Schools to give consent on behalf of the student to receive such medical treatment.
4 Arrival and departure
Students must arrive and depart on published course dates.
5 Flight details
Optional transfers are available from/to London Heathrow airport at additional cost. Arrival and departure flight details are required in writing at least three weeks before course commencement. Thames Valley Summer Schools cannot guarantee to arrange transfers if details are received later than this.
6 Homestay accommodation (Epsom, Sevenoaks and Tonbridge)
Thames Valley Summer Schools arranges accommodation with private families as an intermediary and acts solely as a paying agent for the accommodation on behalf of the student. “Families” as used in the expression “host families” is a generic term and can comprise, for example, a husband and wife and children, a retired couple whose children have left home or a single mother with children.
Local transport at Epsom, Sevenoaks and Tonbridge, if transport by bus is necessary, is included in course fees.
Bicycles belonging to host families are sometimes lent to students. Student registrations which state that the students must not ride bicycles will be complied with.
7 Spending money and clothes
Students are advised to arrive with enough English money for the first day in this country. £75 a week spending money is suggested, although this may vary according to the individual. The English climate is famous for its unpredictability and Thames Valley Summer Schools recommends that students bring some warm, waterproof clothing as well as light summer wear.
8 Bad behaviour
8.1 Thames Valley Summer Schools reserves the right to permanently exclude a student on any of the following
grounds:
(a) if following disciplinary action by Thames Valley Summer Schools, the student continues to be abusive, aggressive, violent or threatening (both verbally and physically); or
(b) in the reasonable opinion of Thames Valley Summer Schools, the student’s behaviour is putting at risk the wellbeing of
the other pupils, staff or himself/herself.
8.2 The parents shall be responsible for costs, charges and expenses incurred as a result of such expulsion including, but not limited to, any additional care, accommodation and transport. Fees are not refundable if the student is excluded.
9 Liability
9.1 Thames Valley Summer Schools shall not accept liability for any loss or damage to any property of the client, or any loss delay or inconvenience in respect of a person in Thames Valley Summer Schools care provided that Thames Valley Summer Schools and its Agents shall have exercised all reasonable care and diligence in the exercise of its obligations under these Terms of Business.
9.2 Nothing within these Terms of Business excludes or limits the liability of Thames Valley Summer Schools for death or personal injury caused by Thames Valley Summer Schools.
10 Insurance
Thames Valley Summer Schools strongly advises that all students attending courses are insured against accident, illness, loss of personal property and damage to third party property. Students are responsible for any damage caused to property during their stay. Optional Medical and Travel insurance is available. The cost of the insurance is not included in course fees and cover is offered by Course-you-can.
Course-you-can is an independent insurance provider and does not form part of the services provided by Thames Valley Summer Schools. Parents are responsible for making their own insurance cover arrangements and should be aware that there are other insurance providers available. Thames Valley Summer Schools shall not be liable for any contracts of insurance entered into as a result.
11 Miscellaneous
11.1 All students are responsible for ensuring that all permits, visas and any other applicable documentation (including but not limited to passports) are valid and up to date.
11.2 It will depend on each student’s eligibility whether or not they are entitled to free medical care and treatment while in the UK at either a doctor’s surgery or at a hospital. To obtain further information, please visit the UK’s Department of Health’s website at www.dh.gov.uk
11.3 As part of the student’s participation on a Thames Valley Summer School course they shall have the option of taking part in various sporting activities. If there are any particular sports that parents do not wish their child to take part in they must inform Thames Valley Summer Schools in writing.
12 Copyright
It is normal practice for films and/or photographs to be taken during Thames Valley Summer Schools courses by us and the students, with the possibility of such films and/or photographs being used in future promotional material for the Thames Valley Summer Schools. We therefore would firmly request that any parent who wishes to object to their child having a photograph taken or a film with their child in it for the purposes of promotional material, or any student who objects to
any promotional material with themselves in it, inform Thames Valley Summer Schools in writing immediately.
Parents and students must also be advised that some of the photography and film may be shared with third parties such as agents or other schools. If parents or students object to any photographs or film with that particular student in, then they must inform Thames Valley Summer Schools immediately in writing.
13 Amendments
Thames Valley Summer Schools reserves the right to make changes to arrangements that may prove necessary. However Thames Valley Summer Schools will endeavour to notify any significant changes in writing as early as possible. In the case of cancellation of a course Thames Valley Summer Schools will use all reasonable endeavours to provide a comparable replacement. In case of non-acceptance or no suitable alternative course being available the booking will become invalid
and all monies received returnable to the client.
Thames Valley Summer Schools
13 Park Street, Windsor
Berkshire SL4 1LU, England
t +44 (0) 1753 852001
f +44 (0) 1753 831165
e english@thamesvalleysummer.co.uk
www.thamesvalleysummer.co.uk
Thames Valley Summer Schools is the trading name of Thames Valley Cultural Centres Limited.
Registered office:13 Park Street, Windsor, Berkshire SL4 1LU. Registered in England No.1169201
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